Complacency Stalks Your Workplace
Complacency stalks your team and organization, particularly when times are good. But it’s a dangerous belief – it’s also one that the market, your clients and other competitors will be sure to demolish. To keep your edge, and avoid unintended complacency, here are some key actions that you can take.
As we live through the 10th anniversary of the Great Recession, many investors appear certain we’re not going to see anything similar in the near or even mid-term future. Continued and often significant gains in people’s portfolios have numbed regular investors to potentially dramatic downside risk. Self-assured investors seem to be willfully ignoring rising economic, geo-political and societal risks. This dangerous complacency ensures that many market players are quite unprepared for the inevitable downturn.
Earlier this month, I experienced the very same symptom during my conversation with two executives from two different organizations. From their perspectives, all was well with their businesses – key business measures related to growth, sales and revenues were being met, staff were engaged, the business was firing on all cylinders. While I don’t remember the exact phrase, they both said something like “I’m really pleased, we’re doing so well, I don’t see the need for much change.” Even their tone of voice suggested that they would carry on as usual and that their business would continue its current trajectory for some time to come.
While it’s nice to consider that your company is at the top of its game, it’s a dangerous belief – it’s also one that........ (cont'd) |
