Understanding the Customers

Subject: Understanding the Customers

Introducing:

Customer-Support Dictionary

Have you ever come across an unknown term during a chat?

Felt you didn't understand the customer right?

Worry not! I have just the solution for you!

If you feel something is missing or you discover a new term that might be useful for future newcomers - let me know, I'll update the file.

Got questions? Ask away.

Jan Marcinkowski
Customer Success Team Coach
jmarcinkowski@getresponse.com
Slack: @jan_marcinkowski

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