Subject: IMPORTANT Hosting Information!!

Happy New Year!

First, thank you for being a Creatively Seeded hosting client. It is such an honor to work with you and help with your online presence. I'm excited to see where your business goes this year!


As I mentioned in my previous email, we have some exciting changes coming up for the Creatively Seeded family, especially for our hosting clients. Please be sure to read this email in full.


Over the last couple of years we have been asked many times for things such as monthly payments, online and credit card payment options, maintenance packages, and more.


We have deliberated countless hours coming up with hosting packages that account for the necessary updates and changes on our hosting servers, as well as accommodate our clients and their budget.


That being said, we have put together three hosting packages that are outlined in the image below. You can also view this on our hosting services page, by clicking here.


What does this mean, or what has changed?


Rest assured, all of our sites have been upgraded with the necessary server changes, so there's nothing you need to do for this. All of our sites have also been changed to our starter "Seed" hosting package, which means payments have also changed to monthly subscriptions. We have configured the credit you have with what you've already paid from your yearly hosting fees. Contact us for details regarding your specific account.


What's the difference between "Seed" and "Grow" hosting packages, and why is it important?


WordPress regularly updates their core platform to stay secure. When WordPress makes updates, plugin and theme developers make updates to continue to be secure and to stay compatible with the WordPress updates. It can be a daunting and stressful task to make sure these all work together, and make sure your site isn't broken or displaying information incorrectly. Our "Grow" package offers monitored auto plugin and theme updates by our team. You can read more about WordPress Updates and Upkeep on our blog article, by clicking here.


My site hasn't had issues so auto updates must be working fine. Why should I still consider upgrading to a "Grow" or "Harvest" package?


Creatively Seeded in their spare time, has tried over the years to keep an eye on all client sites. We have typically caught issues and fixed them at no extra charge to the client. In most cases, the client didn't realize their site had issues and that issues had been fixed. In an effort to be considerate of our time and other client projects, we have put together different hosting packages such as "Grow" so the client can have the option to guarantee time is spent keeping their site maintained.


What are the "Seed," "Grow," and "Harvest" hosting package prices?


01. SEED - $35 /mo.
Our "Seed" hosting is valued at $239, but our discounted rate is set at $35 /mo.

02. GROW - $65 /mo.
Our "Grow" hosting is valued at $284, but our discounted rate is set at $65 /mo.

03. HARVEST - $95 /mo.
Our "Harvest" hosting is valued at $329, but our discounted rate is set at $95 /mo.


How does this affect what I've already paid for yearly hosting?


We have figured out how much credit you have from your current (yearly) hosting payment. When you reach out about which hosting package will fit you best, we can discuss when monthly hosting will begin and what the first month's billing would be.


What if I need more than 3 maintenance hours per quarter, can you customize a package to include additional hours?


Yes, absolutely! We have created a "Gather" hosting package where we can visit with you about your maintenance needs and come up with a package specifically for you.


If I decide to stay at the "Seed" hosting package, but I don't want to maintain the updates, can I still have you manage that?


Yes, absolutely! The biggest thing to keep in mind with this is, updates will not be monitored if your site is in the "Seed" hosting package. What this means is you will be responsible for checking your site and if/when something doesn't display properly, or something breaks from an update, etc., Creatively Seeded's hourly rate will apply to correct the issue if you are unable to fix it.


How does your hosting compare to others?


We have put together a comparison chart with two well-known/popular WordPress hosting companies in the image below. You can also view this on our hosting services page, by clicking here.


What do I need to do now?


01. Please carefully review the hosting packages and take note of the different services included within each package.

02. Decide which hosting package is best for you.

03. Please kindly reach out as soon as possible to let us know if you'd like to upgrade to a different hosting package above our "Seed" hosting package.


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We want to thank you in advance for your cooperation and understanding regarding the changes we've outlined. As mentioned above, please be sure to reach out as soon as possible for details on when your monthly hosting will start, what your first monthly hosting bill will total after your credit has exhausted, and whether or not you'd like to upgrade to a monitored maintenance package.


God's blessings on your day, today and always!

Tracee

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