Heartwarming Homes, a brand new FREE toolkit to support you in engaging with residents about energy efficiency upgrades has launched.
It’s been developed in partnership with Northern Housing Consortium, Placeshapers and Tpas and with input from social housing residents and housing colleagues. It builds on work by the Northern Housing Consortium’s (NHC) Social Housing Tenants’ Climate Jury and Placeshapers and Tpas research, ‘Residents’ Voices in Net Zero Journey’.
Using research from the Behaviour Change Network, it will help you to work with residents to overcome barriers to having energy efficiency work done. It includes practical advice and provides a range of resources, including template letters, videos, a step-by-step communication process and a language style guide. |