Successful leaders seem to know the words to say, actions to take, and decisions to make that would allow them to connect with the people in the organization. But just how are they able to do that?

They rely on their emotional and cultural intelligence, which is supported by the human traits of Curiosity, Empathy, and Compassion.

In this video, I share the insights that I have learned from speaking with leaders from all over the world, and how exactly do you employ those traits to enhance your leadership.